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Trek Cincinnati Advantage

Why shop with Trek Bicycle Stores of Cincinnati?

"We value your business.  That's why we back up all our products and services with a 100% satisfaction guarantee and a promise that our number one priority is to take care of you - period." - Jacob Stallings, Owner

LOW PRICE GUARANTEE

We will match any competitor's price*, coupons or promotions on any products that we carry in stores or in warehouse. 

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*Price matching is subject to verification. We reserve the right not to sell an item below our cost.  Some exclusions may apply.

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If you are not 100% satisfied with your purchase, you can return it for a replacement or refund.

* Products must be returned within a year of purchase and with the original receipt. This guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.

UNCONDITIONAL BONTRAGER GUARANTEE

Ride it and love it. If not, we'll take it back. It's that simple.

If for any reason you are not 100% satisfied with our Bontrager apparel or gear, return it, along with the original sales receipt, within 30 days for exchange.

SHOP BONTRAGER

FINANCING AVAILABLE

Ride now, pay later! The bike of your dreams is within reach with our flexible financing options.  We offer up to 12 months zero interest or 36 months financing!  Get pre-approved in minutes online or in stores. 

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JAKE'S GARAGE

Looking for a smoking hot deal on last years models or Jake's latest tricked out rocket ship? Step into Jake's Garage for all of our current deals on some of the best bikes!  

SHOP JAKE'S GARAGE

30 DAY TEST RIDE GUARANTEE

Buying a bike online? With our 30 day test ride guarantee, you have time to get to know your new bike.  If you aren’t completely satisfied, bring your bike back in new condition within 30 days and exchange the bike for a different model or brand of equal or greater value* that better suits your cycling needs.

*We will gladly offer you full money back within 7 days and an in-store credit within 30 days towards the purchase of a new bike or other apparel, accessories or parts. Damaged bikes are subject to fees.

CUSTOM BIKE DESIGN 

Your bike should be unique - like you. We love to help our customers create their dream bikes with Trek's Project One custom bike program.

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SCHEDULE A DESIGN SESSION

48 HOUR SERVICE TURNAROUND

Want your bike back in a hurry? Trek Bicycle Store Cincinnati is a quick repair away. Bring your bike to us for service and we guarantee you’ll have it back within 48 hours. If we don’t have it back within that time, you’ll receive a $20 gift card. 

*48 hr guarantee does not apply if parts need to be ordered.

BICYCLE SERVICE & REPAIR

BICYCLE TRADE-IN

You want a new bike, and we want your old bike. No hassles, on the spot. Bring in your bike to any of our locations, and we’ll see if we can make a trade-up offer to get you rolling on a newer, lighter, more fun bike...while you wait!

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FREE SHIPPING ON QUALIFIED ONLINE ORDERS

Shipping is always free on all orders shipped to a store for pickup.   Spend $30* and shipping to your home or office is on us.  It's that easy!

* Some items may be subject to additional shipping and handling charges because of size or weight.  Sorry, but we do not ship bikes. 

BICYCLE PICKUP/DELIVERY

Know exactly what you want or live too far?  Now you can order online 24/7 and have your bike hand built and delivered by one of our shop experts! $50 delivery fee to anywhere within 1-50 miles of our store, and $100 fee for deliveries 51-100 miles from our store.

SHOP BICYCLES

REFERRAL REWARDS

Tell your family, friends, and neighbors about your favorite local bike shop, and when they mention your name while purchasing a new bike, we will give you a $20 gift card!  There is no limit to how many you can earn.


CARBON CARE WHEEL LOYALTY PROGRAM

We want you to be as confident in your purchase as we are in our product. That’s why we back every Bontrager carbon wheel purchase with the Carbon Care Wheel Loyalty Program

PROFESSIONAL BIKE FITTING SERVICES

Our Professional Bicycle Fit is guaranteed to make your ride more comfortable and powerful. We use state of the art motion capture video software as a tool along with precise body and bike measurements to determine your optimal bike size and fit.

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SCHEDULE A FIT