Trek Cincinnati Advantage
Why shop with Trek Bicycle Stores of Cincinnati?
"We value your business. That's why we back up all our products and services with a 100% satisfaction guarantee and a promise that our number one priority is to take care of you - period." - Jacob Stallings, Owner
We stand behind everything we sell. If you are not 100% satisfied with your purchase, you can return it for a replacement or refund.
* Products must be returned within a year of purchase and with the original receipt. This guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.
30 DAY TEST RIDE GUARANTEE
Buying a bike online? With our 30 day test ride guarantee, you have time to get to know your new bike. If you aren’t completely satisfied, bring your bike back in new condition within 30 days and exchange the bike for a different model or brand of equal or greater value* that better suits your cycling needs.
*We will gladly offer you full money back within 7 days and an in-store credit within 30 days towards the purchase of a new bike or other apparel, accessories or parts. Damaged bikes are subject to fees.
Want your bike back in a hurry? Trek Bicycle Store Cincinnati is a quick repair away. Bring your bike to us for service and we guarantee you’ll have it back within 48 hours. If we don’t have it back within that time, you’ll receive a $20 gift card.
*48 hr guarantee does not apply if parts need to be ordered.
Shipping is always free on all orders shipped to a store for pickup. Spend $30* and shipping to your home or office is on us. It's that easy!
* Some items may be subject to additional shipping and handling charges because of size or weight. Sorry, but we do not ship bikes.
Tell your family, friends, and neighbors about your favorite local bike shop, and when they mention your name while purchasing a new bike, we will give you a $20 gift card! There is no limit to how many you can earn.
Our Professional Bicycle Fit is guaranteed to make your ride more comfortable and powerful. We use state of the art motion capture video software as a tool along with precise body and bike measurements to determine your optimal bike size and fit.